The Heart of the Matter

The Heart of the Matter

The Heart of the Matter On June 13th, Don Henley played the Budweiser stage in Toronto. Printed on the tickets and signage throughout the venue was that photos and videos were prohibited. That seemed a bit 1995 to the rest of the forty, fifty, sixty-something crowd...

It’s About Knowing Your Audience

It’s About Knowing Your Audience To know what you know and what you do not know, that is true knowledge. — Confucius Collective bargaining communications are amongst the most challenging and stressful type of communications that any employer will have to engage in....

Expectations

Expectations An expectation is a belief that something is likely to happen. While the definition is simple, the concept, as it relates to employee communications, is not. An expectation is further complicated during times of labour unease. Many factors contribute to...
Hockey Moms, Pit Bulls and Lipstick

Hockey Moms, Pit Bulls and Lipstick

Hockey Moms, Pit Bulls and Lipstick   When Sarah Palin was running for President of the United States she famously said that the only difference between a hockey mom and a pit bull was the lipstick. Pit bulls are banned in Ontario and some days you’d hope the...